Why should I set up an account with Atelier All Day?
Setting up your account will allow you to best manage any orders, and keep your purchases handy and on-file. Plus, you can add items to your Wishlist, in case a special someone ever needs a ...cough….hint ;)
Will I be charged sales tax on my atelierallday.com purchase?
Atelier All Day charges Sales Tax for any orders shipped to an address in Louisiana. All orders shipped outside of Louisiana will not incur sales tax. All orders shipped within Louisiana will be charged 9.45% sales tax.
Can I set up a private atelier appointment to try on or view jewelry in person?
If you are in the NYC area, you can email us at email@example.com
to inquire about a private appointment.
Will prices change as gold fluctuates?
Our designers are based all over the work and work on a made-to-order basis. Prices are subject to change, and are reflected in line with the global price per ounce of gold. Additionally, custom orders are pegged to the price of gold and gemstones.
Where do my items ship from?
Our designers generally drop-ship your order once it is received. Orders containing items from multiple designers may ship and arrive in separate boxes.
Is there a warranty?
We offer a full warranty for 120 days following your jewelry’s receipt, and our designers stand behind their jewelry for a full calendar year. Please visit our Repairs section for further information.
I’m looking for something custom that I don’t see on the site - who can I talk to?
Many of our designers thrive on working directly with private clients to create something unique to their individual tastes. If you’re looking for something that you don’t see, shoot us an email at firstname.lastname@example.org
. Please keep in mind - our selection of jewelry on our website is highly curated, and many of our designers and brands have larger offerings stashed away :) We’re happy to explore with you!
Are your earrings sold as singles or pairs?
Both! Please check product listings carefully :)
What if I’m not sure about my ring size?
What’s the difference between 18k, 14k, gold vermeil, and gold-plated? - Welcome to Gold School 101 :)
“Pure” gold refers to elusive 24k gold which is very rarely used for making jewelry - it is a soft metal and far too pliable. Therefore all gold jewelry is actually a mixture of metals - this is where different colors of gold come from.
Yellow gold is pure gold + silver, copper and zinc. It is the most hypoallergenic.
White gold is pure gold + platinum, or palladium, nickel and zinc. It is more scratch-resistant and stronger than yellow gold.
Rose gold is pure gold + copper and silver, which makes it the most durable of all gold colors.
The Karat of gold refers to the purity percentage of the gold and alloy mix:
18k gold refers to gold that is 75% pure, with 25% alloyed metal.
14k gold refers to gold that is 58.5% pure, with 41.5% alloyed metal (and thus a slightly lower cost than 18k).
Vermeil is gold plated sterling silver. The difference between “vermeil” and “gold plated/filled”, is that gold vermeil jewelry has a thicker gold layer and uses sterling silver as its base metal. This is why vermeil is a wiser choice for those who are allergic to nickel or other lesser base metals than other costume, gold-plated jewelry.
Gold-Plated jewelry has a very thin layer of gold on the surface of the base metal, which is usually stainless steel or brass. Gold-plating is actually a process called electro-plating. The gold layer must be at least 7 millionths of an inch thick and at least be of a quality of 10k gold or better. Because the gold layer is very thin, it can wear over time with excessive wear.
I have a nickel allergy, can I wear your jewelry?
You’ve come to the right place! All of our designers are well-suited to those with nickel sensitivities.
Fun fact: our signature Atelier All Day collection offers many pieces of jewelry in 14k gold, but with CZs instead of real gemstones to provide a price-friendlier option for our allergic friends!
What are the Four “C”s of Diamonds?
The Four C’s stand for Cut, Color, Clarity and Carat and together they determine the quality of the stone you are buying so each of these factors should be taken into account when making your selection.
The cut is the shape of the diamond and how it is “cut”. There are a number of different types of diamond cuts.
The color of a diamond relates to the “whiteness” of the stone. The less color a diamond has in its material the better quality it is. Color is graded from D to Z with grade D being the clearest, whitest possible stone and Z being noticeably yellow, almost brown. Diamonds should be as clear as possible because the clearer the diamond the more it will sparkle. Generally grades D, E, F, G and H are the best quality as they are near colorless. Those graded E, F, G and H will have the slightest hint of color which cannot be seen by the human eye without using a special set of master stones. Grades J and I are virtually colorless but some color will be detectable if the diamond is looked at very closely. Grades M to Z have noticeable color and the color becomes more detectable the lower the grade. We only use Grades D to G, unless you expressly request a different color.
Clarity refers to how flawless the stone is. For example, VS stands for very slight inclusions (sometimes referred to as blemishes or imperfections) and rather like color, there are different ratings (or grades). FL stands for flawless, VVS stands for very, very slight inclusions, SI stands for slight inclusions and so on.
The clarity of a diamond is important because the clearer it is the more it will sparkle. The imperfections found in diamonds are tiny, generally only detectable under a microscope but this doesn’t affect the diamond too much when viewed with the naked eye. A higher valued diamond will have less inclusions (or imperfections).
Carat relates to the weight of the stone in question. Weight is not always reflected by size so you can have a smaller diamond which weighs more than another larger stone. However, the weight is the most important factor. While cut grade and colour are the most important factors in lab grown or natural diamonds, the carat weight determines the overall size and is subjective to the individual needs of the piece in question.
A good cut grade (cut to show off the diamond to its maximum shimmering sparkle) combined with weight, color and clarity will give you the best possible quality stone.
What’s the difference between traditional diamonds and lab grown diamonds?
A diamond forms in what is known as the “Diamond Stability Zone” which is anything between 80 to 120 miles deep and very hot. They form over billions of years, eventually traveling to the surface through natural volcanic activity and cut out of rocks. Diamonds vary in size, shape, color and clarity. This is due to the conditions in which a diamond grows, a good example is a yellow diamond, its color comes from nitrogen, a trace mineral found in its structure.
The non-physical difference between a mined diamond and a lab grown diamond, is the conditions in which a lab grown diamond is formed. Lab grown diamonds evolve in laboratory conditions and a diamond can be grown in as little as 6 to 10 weeks. These conditions replicate the natural growing environment of the Earth, so they are consistent with high temperature and high pressure. The result is the same chemical and physical composition as a natural diamond. They are certified with a clarity grade in the same way as a mined diamond.
I’m a jewelry designer and interested in selling on atelierallday.com - who should I contact?
It’s our personal passion to help emerging designers blossom. We would be more than thrilled to connect and review your lookbook to see if we are a good fit for consulting and/or as a retail partner. Kindly email you bio, linesheets, and lookbook to email@example.com
. We will be in touch in 1-2 weeks.